Shipping
We will try to ship your order the same day. But this is not always possible. We will notify you if your order is not going to be shipped within 48 hours.
All Orders are sent by UPS ground and can take up to 7 days to arrive to the East Coast.
By shipping many of our orders by UPS ground, we can keep the freight cost reasonable. For your convenience, UPS Overnight, Second Day Air and Three days Select also available for your choice.
WE ONLY SHIP TO THE LOWER 48 STATES IN THE UNITED STATES.
SORRY, NO INTERNATIONAL ORDERS.
Return Policy
An item that is in salable condition can be returned or exchanged within 7 days of receiving it. Please include a copy of the invoice. Also include a short explanation of what is wrong with the item.
You must also email us and explain the problem and give us a chance to correct the problem instead of returning it. At that time we will authorize a return if necessary. Unauthorized returns will be refused.
If the item is in salable condition--in the original packaging if there is a box--a full refund of the product cost will be paid by check if it's within 7 days. There are no refunds on freight charges.
Item must be returned in it's original packing materials or a 15% re-stocking fee will apply.